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Donato – Cookies Policy

Last Updated: 6 April 2025

This Cookies Policy explains how Donato  uses cookies and similar technologies on our website and the Donato Hub platform. It explains what cookies are, what types we use, why we use them, and your choices regarding cookies.

1. What are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function properly, improve performance, and provide information to site owners or third-party services.

There are two types of Cookies:

  • Session cookies: These expire when you close your browser.

  • Persistent cookies: These remain on your device for a set period or until you delete them.

2. How we use Cookies

We use cookies for the following purposes:

  • Essential/Strictly Necessary Cookies: These cookies are required for the operation of our website and client dashboard. They enable basic functions like page navigation, access to secure areas, and session maintenance. These cookies do not require user consent.

  • Performance and Analytics Cookies: These cookies help us understand how visitors interact with our site by collecting and reporting information anonymously (e.g., Google Analytics).

  • Functionality Cookies: These remember choices you make (such as your language or region) and enhance your user experience.

  • Marketing/Tracking Cookies: These cookies may be used to track users across websites to display more relevant advertising or content based on your browsing history.

You will be asked to consent to non-essential cookies via our cookie banner when you visit our public-facing website pages.

3. Cookies on Our Website

When you visit our public website or any other pages hosted by us, we may use:

  • Google Analytics cookies – to understand visitor behaviour and site usage

  • Facebook Pixel cookies – to measure ad performance (if used)

  • Consent cookies – to remember your cookie preferences

  • Live chat or tracking cookies – if you interact with any live chart tools we may have on our sites.

These cookies are not essential and will only be activated with your consent.

4. Cookies in the Client Dashboard (Donato Hub App Login Area)

When you log into the Donato Hub client dashboard, we use a small number of strictly necessary cookies. These are essential for the dashboard to work and include:

  • Authentication Cookies – to keep users securely logged in

  • Session Cookies – to manage user sessions and prevent data loss

  • Security Cookies – to protect against fraud and abuse (e.g., CSRF protection)

  • Preference Cookies – to remember layout and UI settings for a smoother experience

These cookies are mandatory for platform functionality and do not require consent. No marketing or tracking cookies are used in the dashboard by default.

5. Your Cookie Choices

When visiting our public-facing site, you’ll have the option to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage your preferences

You can also manage your cookie settings through your browser:

Disabling cookies may affect how some parts of our website or funnels function.

6. Changes to This Cookie Policy

We may update this policy occasionally to reflect changes in legal requirements or our use of cookies. Changes will be posted on this page with an updated "Effective Date."

7. Contact Us

If you have any questions about this Cookie Policy or our data practices, please contact us at: [email protected]

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