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Donato – Privacy Policy
Last Updated: 6 April 2025
This Privacy Policy explains how Donato and the Donato Hub ("we", "us", or "our") collects, uses, and protects your information when you use the Donato website, the Donato Hub and any related services. By using the Donato Hub, you agree to the terms of this Privacy Policy.
1. What Information We Collect
a) Personal Information
When you sign up or use the Donato Hub, we may collect:
Your name, email address, phone number, and billing details
Business information you provide (e.g., website, company name, industry)
Any other details you submit through forms, support, or communication channels
b) Platform Usage Data
We collect data related to how you use the Donato Hub, including:
Login activity, page visits, and feature usage
Messages or automations sent through the platform
Performance data for analytics and system improvement
c) Customer Data (Your Contacts)
If you import customer contact details into Donato Hub (e.g., for email marketing), we store and process that data securely on your behalf. You are responsible for ensuring you have permission to store and use that data.
2. How We Use Your Information
We use your information to:
Provide and maintain the Donato Hub platform
Communicate with you about your account and service updates
Offer support and technical assistance
Improve our products and services
Comply with legal obligations
We do not sell your personal or customer data to third parties.
3. Data Sharing
We may share data with:
Trusted service providers (e.g., payment processors, technical support tools) who help us operate the Donato Hub
Legal authorities if required by law or to protect our legal rights
All third parties are required to protect your data and use it only for the agreed purposes.
4. Data Storage & Security
Your data is stored securely on encrypted servers hosted by GoHighLevel and/or our approved third-party providers. We implement safeguards to protect against loss, misuse, or unauthorised access.
5. Your Rights
You have the right to:
Access and update your personal information
Request deletion of your data
Withdraw consent for marketing communications at any time
To make a request, contact us at: support@donatohub.com
6. Cookies & Tracking
The Donato Hub may use cookies and similar tracking technologies to:
Remember your login
Improve platform performance
Analyse usage patterns
You can control cookie preferences in your browser settings.
7. International Users
If you are located outside the UK, please note that your data may be transferred to and processed in the UK or other countries where our service providers are located.
8. Changes to This Policy
We may update this Privacy Policy from time to time. You’ll be notified of any significant changes via email or through the Donato Hub.
Copyright © 2025 Donato - All Rights Reserved